BEC高级文章精选:高效公司的沟通策略

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高效公司的沟通策略
BEC高级文章阅读精选:高效公司的沟通策略(按需经济所引发的应急劳动力能否持续增长?)

导读:沟通交流对于公司来说是非常重要的功能之一,无论是微小企业还是巨头公司。即便是一对一的交流都有可能带有挑战与误解。通过有目的和聚焦成果和关系的沟通,企业可以利用针对各类人群的有效沟通策略来取得显著的效果。

以下文章选自CHRON网站。本文作者通过列举五种有效的沟通方式帮助企业管理人员梳理如何与职员之间的沟通要素。里面包含非常地道实用的商务英语写作词汇及句型,相关生词及实用短语已用蓝色高亮,希望能够对正在BEC备考的童鞋有所帮助。

Communication is a critical function in organizations, from the very small to the very large. Even one-to-one communications can be fraught with challenges and misunderstandings. By communicating purposefully and focusing on results and relationships, businesses can leverage effective communication strategies to generate solid results with multiple audiences.

Open

An open communication environment is one in which all members of the organization feel free to share feedback, ideas and even criticism at every level. Leaders who are committed to open communication build an environment of trust that can be the foundation for success.

Inclusive

An inclusive communication strategy is one in which explicit steps are taken to ensure that all employees feel they are involved in decisions that affect their day-to-day work. Organizations with a secretive communication environment shut people out, which can stifle involvement and result in lost ideas and opportunities. Employee involvement is a key factor that affects employee satisfaction and success.

Two-Way

Communication should never be one-way–either from the top-down or the bottom-up. Effective communication strategies involve two-way communication, or conversations, between members of the organization. Companies whose managers successfully engage employees in conversations about their work, their ideas and their perspectives on issues related to products, services, customers and the business environment develop a culture of inclusiveness that generates results.

Results-Driven

Business communication should be results-driven and strategically focused on achieving measurable results. Organizations need to think about what employees need to know to do their jobs productively, to interact with customers effectively and to serve as ambassadors outside of the organization. Effective communication isn’t just nice to do; it’s need to do.

Multi-Channeled

Effective organizational communicators know that messages need to be delivered multiple times in multiple ways to have the most impact. Employee communication needs and preferences differ, different messages require different methods and busy business environments can mean that messages get lost. Using multiple channels to communicate with various audiences will increase the odds that communications are received and understood.

未经允许不得转载:商务英语学习网站-BEC备考网 » BEC高级文章精选:高效公司的沟通策略

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